Your PrivacyMatters
Last updated: December 30, 2025
We use industry-standard encryption to protect your data at rest and in transit.
We're clear about what data we collect and why. No hidden tracking or selling.
Access, download, or delete your data anytime. You're in control.
Account Information
When you create an account, we collect your name, email address, and basic profile information.
Quiz & Matching Data
Your quiz responses help us match you with trainers. This includes fitness goals, preferences, availability, and budget.
Booking Information
Session bookings, communication with trainers, and booking history to improve your experience.
Usage Data
We collect analytics on how you use our platform to improve features and fix bugs. This is anonymized whenever possible.
- Matching: Use your quiz responses to recommend compatible trainers
- Communication: Send booking confirmations, reminders, and platform updates
- Improvement: Analyze usage patterns to enhance our matching algorithm and user experience
- Safety: Verify trainer credentials and maintain platform security
- Legal: Comply with legal obligations and enforce our terms of service
We implement industry-standard security measures to protect your data:
- End-to-end encryption for sensitive communications
- Secure data storage with regular backups
- Two-factor authentication options
- Regular security audits and penetration testing
- Employee access controls and training
You have the right to:
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications anytime
We use cookies and similar technologies to enhance your experience. Essential cookies are required for the platform to function. You can control optional cookies through your browser settings.
Learn more in our Cookie Policy.
Questions about our privacy practices? We're here to help.
Email: privacy@reprise.com
Address: 123 Fitness Street, Suite 456, San Francisco, CA 94102